What is agentic commerce?
Agentic commerce refers to using AI and automation to help businesses run and optimize their operations, not just generate marketing content. That includes real-time monitoring, conversational data analysis, AI-discoverable product pages, intelligent payment recovery, and MCP-connected architecture that lets AI agents read and act on business data.
How is EPD Commerce different from other AI tools?
Most AI tools focus on writing: emails, blog posts, ads. EPD Commerce focuses on running the business itself: operations, payments, data visibility, and revenue recovery. AI that does the work, not just describes it.
Is EPD Commerce the same as Easy Pay Direct?
No. Easy Pay Direct is a merchant services company that has provided payment processing for over 20 years. EPD Commerce is a platform built above the payment layer. It handles operations, intelligence, and commerce infrastructure, and connects to multiple payment providers including Easy Pay Direct.
MCP stands for Model Context Protocol, an open standard that lets AI agents securely read and act on structured data from external systems. EPD Commerce exposes your commerce data through MCP, which means AI agents (Claude, custom agents, future tools) can interact with your business data in a structured, permissioned way.
What payment methods do you support?
Cards (credit and debit), ACH, bank transfers, and Buy Now Pay Later. The platform also supports split payments, payment plans, and subscription billing. Transactions can be routed across multiple processors for reliability and cost optimization.
Can I connect EPD Commerce to the tools I already use?
Yes. Pre-built integrations for WooCommerce, Shopify, HighLevel, and NMI, plus connections to hundreds of other tools through Zapier. Developers can also build directly against the API.
What happens when a recurring payment fails?
Failed subscription payments go through intelligent retry logic, spacing retry attempts, switching processors when appropriate, and triggering automated dunning sequences. The goal is to recover revenue that would otherwise be lost without any manual intervention.
Is EPD Commerce ready for me to use today, or is this a roadmap?
The platform is active and being used by businesses today. Core capabilities, including product management, payments, orchestration, failed-payment recovery, real-time monitoring and alerting, and conversational data access, are live. New capabilities continue to be added as AI technology matures and as agentic commerce protocols evolve.