Find and Review an Order

Purpose

Locate an order and understand its customer, payment, fulfillment, subscription, and recovery details.

Procedure

1. Open Orders.
2. Search by the available order, customer, status, date, or amount criteria.
3. Apply filters and sort the results to narrow the list.
4. Open the matching order and review the customer, line items, totals, status, and payment method.
5. Review Transaction history and any recovery or subscription information before taking action.

Confirm the result

You should be able to state the order status, total, payment attempts, refund/cancellation eligibility, and next safe action.

Troubleshooting

Clear filters, broaden the date range, or search by a different identifier if the order is not visible. Access may depend on order-view permissions.